Questions? Comments? Have a claim?

Need assistance in finding a provider or want to become a provider? 
Get in touch with the OSU Health Plan in the following ways:

To Submit a Claim:

Trustmark
P.O. Box 2310
Mt. Clemens, MI 48046
Fax: (586) 416-3001
(Please make a copy of the front and back of the member's OSU Medical ID card for your records.)

For Claims Questions:

Trustmark Customer Service
1-866-442-8257

For Prior Authorization:

The Ohio State University Health Plan, Inc.
614-292-4700 OR
Toll Free: 1-800-678-6269
Fax: 614-292-2667

OSU Health Plan Provider Relations Department

Ohio State University Health Plan, Inc.
Attn: Provider Relations
700 Ackerman Road, Suite 1007
Columbus, OH 43202
Phone: 614-292-4700 OR
Toll Free: 1-800-678-6269
Fax: 614-292-1166
www.osuhealthplan.com/providers

Prescription Questions:

Express Scripts Inc.
Dedicated to physicians prescribing for OSU health plan members only
Toll Free: 1-888-720-3934