The EAP is here if you need us.

Members have had a lot of questions related to the Health Plan's acceptance of telehealth/telemedicine. We have updated our policy for the COVID-19 public health emergency and provided you with a set of FAQs. For questions, please call 614-292-4700.

The Ohio Department of Health (ODH) provides valuable information and checklists in various languages. Learn more from ODH, as well as updates on OSU Health Plan services.

View a list of important numbers and email addresses.

In response to the COVID-19 public health emergency, President Trump has signed into effect the Families First Coronavirus Response Act effective March 18, 2020. Under that act, the evaluation and testing for COVID-19 will be covered at 100% with no out-of-pocket costs.. No Prior Authorization will be required, and there will be no network restrictions placed upon where members can be evaluated and tested. If you have questions, please contact the OSU Health Plan at 614-292-4700.

Services For a Healthier You

As an OSU Health Plan member, you have access to a wide variety of health and wellness services on and off campus.

If you want to learn more about the Health Plan, we would love to hear your questions, comments, and suggestions.

If you want to learn more about the health plan we would love to hear your questions, comments and suggestions.

Contact Us


700 Ackerman Rd., Suite 1007
Columbus, OH 43202



or 800.678.6269


The Ohio State University Health Plan is your connection to all things regarding your health plan benefits.


With the largest university in the country behind us, we manage all of the healthcare programs and resources available to you, so you can focus on what’s most important – enjoying a healthy life.