Contact us Questions? Comments? Need assistance with your health plan? We are here to help. Call Us: 614.292.4700 or 800.678.6269 Email Us: OSUHealthPlanCS@osumc.edu Address: 700 Ackerman Rd., Suite 1007, Columbus, OH 43202 Hours: 7:30 AM - 5:00 PM Need help with your coverage? Contact Concierge Service now! Concierge Service is available Monday through Friday, 7:30 a.m. to 5 p.m. Email | 614-292-4700 | Learn More Medical Emergency If you or a loved one is experiencing a health emergency, please call 9-1-1.