Prime access

Prime Access

PRIME ACCESS FOR OHIO STATE HEALTH PLAN MEMBERS

Finding timely appointments with a new healthcare provider can be challenging. Prime Access streamlines the process, helping Ohio State Health Plan members connect with new providers sooner.

 


 

Need care sooner? Here’s how Prime Access helps you get there.

Waiting for a new patient appointment can be frustrating, especially when timely care matters. Prime Access was created to help Ohio State Health Plan members connect with new healthcare providers sooner and with less friction.

Appointment availability can vary by provider, specialty and location. Prime Access is designed to improve access across the network and support a more timely, streamlined scheduling experience for members seeking care. The goal is simple: make it easier to get the care you need, when you need it.

To get started, review the participating specialties below and contact the appropriate department to schedule your appointment. If you need further assistance, contact Member Services at (614) 292-4700.

Prime Access Participating Specialties

With the exception of physical therapy, transplant, and oncology, The Ohio State University Wexner Medical Center has designated spots held for Health Plan members. When a member calls to schedule an appointment, the scheduler will access the first available spot for them.

Departments that offer Prime Access include:

  • Bariatric Surgery - (614) 366-6675   
  • Behavior Health - (614) 293-9600, option 2
  • Burn - (614) 293-2876
  • Dermatology - (614) 293-1707
  • Endocrinology - (614) 685-3333
  • ENT - (614) 366-3687
  • Family Medicine
    • CarePoint East - (614) 688-6490
    • Dublin - (614) 685-4614
    • Gahanna - (614) 293-2614
    • New Albany (Hamilton Road) - (614) 293-7500
    • New Albany (Market Street) - (614) 293-4980
    • Ohio Living Westminster-Thurber - (614) 685-8862
    • Rardin - (614) 293-2700
    • St. Vincent's - (614) 685-9994
    • Total Health Care Center - (614) 685-9994
    • Upper Arlington - (614) 293-7417
    • Westerville - (614) 293-3939
    • Worthington - (614) 293-2850
  • GIM Return
    • CarePoint East - (614) 688-6470
    • Grandview - (614) 293-7980
    • Hilliard - (614) 688-9220
    • Lewis Center - (614) 688-7150
    • Martha Morehouse - (614) 293-8054
    • Outpatient Care New Albany - (614) 814-8490
    • Outpatient Care Dublin - (614) 293-0080
    • Upper Arlington - (614) 293-2130
    • Primary Care Addiction Medicine - (614) 293-3552
    • Post-Covid - (614) 293-9120
    • Pain Rehabilitation and Education: Values and Actions that Improve Life - (614) 293-7246
  • General Surgery - (614) 293-3230
  • Gastroenterology/Endoscopy - (614) 293-6255
  • Hand - (614) 366-4263 
  • Heart and Vascular - (614) 293-7677
  • Infectious Disease - (614) 293-4854
  • Nephrology - (614) 293-4837
  • Neurology - (614) 293-4969
  • Neuromodulation - (855) 255-0550
  • Neurosurgery - (614) 293-8714
  • New Patient - (614) 293-5123
  • Ophthalmology - (614) 293-8116
  • Orthopedic - (614) 293-2663
  • Pain Center - (614) 293-7246 
  • Plastic Surgery - (614) 293-8566
  • Podiatry - (614) 293-3668
  • Pulmonary/Sleep - (614) 293-4925
  • Radiology - (614) 293-4333
  • Rheumatology - (614) 293-4837
  • Spine - (614) 293-2225
  • Sports Medicine - (614) 293-3600
  • Surgery - (614) 293-2300
  • Trauma - (614) 293-2101
  • Urology - (614) 293-8155
  • Women’s Health - (614) 293-2076 
    • Maternal Fetal Medicine - (614) 293-2222
    • OB/GYN - (614) 293-3069
    • URO/GYN - (614) 293-4643
    • McCampbell OB/GYN - (614) 293-8045
  • Wound - (614) 257-3110

Departments that do not offer Prime Access include:

  • Oncology - (614) 293-5066 
  • Physical Medicine and Rehabilitation - (614) 293-2001
  • Transplant - (614) 293-4100

Please note: Information above is subject to change

 

Central Ohio Primary Care

Central Ohio Primary Care is part of the Ohio State Health Plan network. Specialties include COPC family medicine and general internal medicine physicians.

Ask about the Ohio State at COPC office now accepting new patients:

Call Now: 614-564-9678

Upper Arlington Preventative Care
1975 Guilford Rd, Upper Arlington OH, 43221

You can learn more about the Health Plan by contacting us. We would love to hear your questions, comments, and suggestions.

Learn More