Website Terms of Use

Medical Disclaimer: In case of a medical emergency, please call 911. Our website is not designed to facilitate medical emergencies.  

Acceptance of our Privacy Policy: By agreeing to these Terms and Conditions of Use, you agree to the terms of our website Privacy Policy, which includes our Notices of Privacy Practices which are considered a part of these Terms and Conditions of Use.  Before using this website, please review our website Privacy Policy and Notices of Privacy Practices. Any personal information or protected health information you provide as a result of your using this website will be handled in accordance with these documents.

Purpose: The information contained in this website is provided as a public service by The Ohio State University Health Plan. It is posted for informational and educational purposes only. No information on this site should be used as personal medical advice, diagnosis or treatment. Because each person's health needs are different, a healthcare provider should be consulted before acting on any information provided in this site.  Never delay seeking medical advice or disregard any medical advice you have received from your healthcare provider because of anything you read on this site. Although every effort is made to ensure that this material is accurate and up-to-date, it is provided for the convenience of the user and should not be considered definitive. The Ohio State University Health Plan makes no express or implied warranty regarding such information or data and expressly disclaims all legal liability and responsibility to person or entities who use or access this site and its content based on their reliance on any information or data that is made available here.

Changes in Terms of Use:  By using this site, you agree to use it in accordance with these Terms and Conditions of Use. These Terms and Conditions of Use may change without notice and such modifications shall be effective immediately upon posting the modified terms and conditions on The Ohio State University Health Plan’s website. Your access or use of the website constitutes your acceptance of the agreement as it appears at the time of your access or use. You agree to use this site appropriately and as it is intended. 

Prohibited Activities:  You may not (and may not knowingly allow anyone else to) do any of the following things:

1. Use the site for commercial (money-making) purposes or otherwise use the site for the benefit of anyone other than you or The Ohio State University Health Plan.
2. Use this Site for any illegal purpose or to transmit material that is unlawful, obscene, threatening, harassing, abusive, slanderous, hateful or embarrassing to any other person.
3. Upload or transmit any communication or content that may infringe on or violate the rights of another person.
4. Transmit spam.
5. Reverse engineer or attempt to discover any underlying ideas, source code, processes, techniques, technology, design, formula, engineering, or algorithms of the site.
6. Reverse engineer, disassemble, design, decompile, reproduce, transcribe, translate into any language, re-transmit in any form by any means, resell or redistribute any content without our prior written consent.
7. Attempt to disable, “hack”, or otherwise interfere with the proper functioning of this site.

Any inappropriate use of this site will lead to termination of use and potential legal prosecution.

Indemnity: By using this website, you agree to indemnify and hold The Ohio State University and The Ohio State University Health Plan, and all of their trustees, officers, employees, agents, predecessors, successors, assigns, attorneys and representatives, harmless from any loss, liability, claim or demand, including reasonable attorney’s fees, due to or arising out of your use of this website and/or breach of the Terms and Conditions of Use. 

Children: This website is only for use by individuals 18 years of age or older. The Ohio State University Health Plan does not knowingly or intentionally collect personal information from children under age 18. The content of our website is directed at adults, and therefore this site is intended for use only by adults over the age of 18. By using this website and agreeing to these Terms and Conditions, you warrant and represent that you are at least 18 years of age.

Code of Conduct: We invite comments on this site because we believe that open conversation must occur to shape the future of medicine, health insurance and improve peoples’ lives. We encourage open, honest and authentic conversation. Please use your real name and email address. We do not typically share individual user information with third parties; however, we will disclose user information as required by law or in circumstances where we believe the comments indicate a situation that could be illegal, harmful or dangerous to people or property. 

Cookies: Like most companies, The Ohio State University Health Plan uses cookies (and similar technologies) on our website to facilitate and improve your online experience. Cookies are small pieces of information that are downloaded to your device when you visit our website. Cookies are sent back to our website to allow us to recognize your device.  Recognizing your device with cookies allows our site to help you navigate efficiently to obtain the information and services you have requested, to allow our site to remember your preferences, and help you to view information that is most relevant to your interests. Cookies may also be used to make advertising messages more relevant to you. Unless you disable the cookies on our website, by using our website you agree to our use of those cookies.  If you decide to disable cookies on our site, you may not be able to take full advantage of all website features once you have done so. 

Copyrights and Trademarks: The Ohio State University Health Plan name and logo and all related identifying trademarks and/or service marks displayed on this site are protected by U.S. copyright laws and use of such names, logos and identifying trademarks and service marks are strictly prohibited. All content is copyrighted by The Ohio State University Health Plan. All rights reserved. This material may not be reproduced, displayed, modified or distributed without the express prior written permission of the copyright holder.  For permission, contact OSUHPdigital@osumc.edu.

Disclaimer: THIS WEBSITE AND ALL CONTENT OF THE WEBSITE ARE PROVIDED TO YOU “AS IS” AND “AS AVAILABLE” AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NONINFRINGEMENT. Some jurisdictions do not allow the disclaimer of implied warranties. In such jurisdictions, the foregoing disclaimer may not apply to you.

Limitations of Liability: Your use of this website is at your own risk. The Ohio State University Health Plan is not liable for any direct, indirect, consequential, special, exemplary, punitive or other monetary damages, fees fines and penalties or liabilities arising from this site or your use of materials posted on this site. The Ohio State University Health Plan is not liable for any delay, inaccuracy or delivery of all or any part of this site.

Links (Inbound): No links may be added to our site without our prior approval. 

Links (External): The Ohio State University Health Plan may include links to sites that are not part of The Ohio State University Health Plan as a convenience or as general information. The Ohio State University Health Plan does not endorse and has not verified the accuracy of the information on these sites. The Ohio State University Health Plan is not responsible for the privacy practices or the content of any third party site. 

Using and Sharing your Information: On our website, we may collect phone numbers, email addresses and postal mail addresses if they are provided, so that we can supply requested information back to you. The Ohio State University Health Plan may send health product or service communications to individuals who have provided us their email address.  In some circumstances, The Ohio State University Health Plan’s use and disclosure of your information will also be subject to the requirements of the Health Insurance Portability and Accountability Act (“HIPAA”).  In those circumstances, the terms of The Ohio State University Health Plan’s HIPAA Notice of Privacy Practices will apply, which is available here. If at any time you choose to opt-out of receiving email communications, an unsubscribe link is provided in the footer of every email from The Ohio State University Health Plan.

Surveys: Occasionally, we may offer a survey to visitors to our site. The information from these surveys is used in aggregate form to help us understand the needs of our visitors so that we can improve our site. If we do request contact information for follow-up, you may decline to provide it.  If survey respondents provide personal information (such as email address) in a survey it is shared only with those people who need to see it to respond to the question or request. 

If you have any questions or concerns about the use of this website and our other digital channels, please contact OSUHPdigital@osumc.edu.

Governing Law and Forum for Disputes: This site resides in the state of Ohio. The existence of this Site and the fact that you can access it from anywhere is not intended and should not be construed to mean that The Ohio State University Health Plan is conducting business in all states of the United States of America.  Neither do we consent or submit to the personal jurisdiction of the state or federal courts in any state in the United States, except the State of Ohio.  By using our site, you are agreeing that any claim or action arising directly or indirectly from the use of this site will be construed in all respects under the laws of the State of Ohio, exclusive of its choice of law or conflict of laws provisions.

Contact Information: You may direct questions or concerns about these Terms and Conditions of Use to: Privacy Officer at The Ohio State University Health Plan, Inc., 700 Ackerman Road, Suite 1007, Columbus, OH 43202.